WAH Tech, Inc. d/b/a Wands & Hammers · Effective Date: March 28, 2026
We believe in clear scopes, clean communication, and no surprises. A few important things to know: changes or extra work outside the original scope may require a change order, added cost, and additional time; deposits may be required before scheduling or materials purchasing; invoices are due as stated in your quote or invoice; and we may document our work with photos or video unless you ask us not to in writing.
Please read the full Terms & Conditions below, which control if there is any conflict with this summary.
These Terms & Conditions apply to quotations, proposals, work orders, service calls, installations, repairs, project work, and related services provided by WAH Tech, Inc. d/b/a Wands & Hammers ("Contractor," "we," "us," or "our") to the customer identified in the applicable quotation, proposal, work order, invoice, or service agreement ("Client" or "you").
By signing, approving, electronically accepting, or paying any authorized deposit or invoice relating to a quotation, proposal, work order, or service agreement, Client agrees to the applicable scope of work and to these Terms & Conditions.
For certain projects, including residential projects, California home-improvement projects, and other jobs where state law requires additional notices or contract content, Contractor may require Client to sign a separate project agreement, change order, notice, or statutory disclosure in addition to these Terms & Conditions.
Contractor will provide the labor, services, materials, equipment, coordination, and related work expressly described in the accepted quotation, proposal, work order, or service agreement (collectively, the "Work").
Unless expressly included, the Work does not include design services, engineering, architectural services, structural review, drywall patching, painting, finish carpentry, cosmetic restoration, internet service provider work, utility company work, permit expediting, landlord or HOA approvals, after-hours coordination, or third-party vendor work.
All pricing is based on the scope described, reasonably anticipated site conditions, expected access, ordinary project sequencing, and information reasonably available at the time of quoting. Quoted pricing may change if there are:
Unless stated otherwise, quotations are valid for 30 days from issuance.
Contractor is not responsible for concealed, inaccessible, latent, unsafe, defective, or non-code-compliant conditions that were not reasonably discoverable before work began, including conditions behind walls, above ceilings, below floors, within conduits, inside existing equipment, or within existing electrical, network, AV, framing, or finish systems. Discovery of any such condition may require a Change Order, additional time, or suspension of work until the issue is addressed.
Any work outside the original scope, whether requested by Client or made necessary by field conditions, code requirements, manufacturer requirements, or third-party requirements, will be treated as a Change Order. Change Orders may affect pricing, schedule, sequencing, and completion timing. Contractor is not required to proceed with changed or additional work until the Change Order is approved by Client. Unless otherwise stated in writing, extra work may be billed at Contractor's then-current time-and-material rates, plus applicable materials, equipment, rentals, freight, taxes, and permit-related costs.
Contractor may require a deposit before scheduling, mobilization, procurement, or commencement of Work. Once Contractor has incurred project-specific costs — including procurement, special orders, scheduling commitments, subcontractor commitments, project planning, mobilization, or labor preparation — any deposit paid becomes non-refundable except to the extent required by law.
Unless otherwise stated in writing, invoices are due upon receipt. For larger or phased projects, Contractor may invoice by deposit, progress payment, milestone, delivery, substantial completion, or final completion, as stated in the quotation or project agreement.
Client must notify Contractor in writing of any invoice dispute within five (5) calendar days after receipt. Past-due amounts may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law, beginning 10 days after the payment due date. Contractor may suspend, reschedule, or withhold further Work if any required or undisputed payment is not timely made.
Client shall provide safe, timely, and adequate access to the worksite. Client is responsible for ensuring the site is reasonably ready for the Work. Contractor is not responsible for delays caused by site inaccessibility, unsafe conditions, hidden or non-code-compliant conditions, landlord or building restrictions, permit or inspection delays, utility outages, manufacturer backorders, force majeure events, or acts or omissions of Client or third parties. If Contractor is required to return due to lack of site readiness or Client-caused delay, Contractor may charge additional trip, standby, remobilization, or rescheduling fees.
Unless expressly stated otherwise in writing, Contractor will obtain only those permits expressly included in the quotation or project agreement. Any code upgrades, corrective work, or permit-related work required due to pre-existing conditions or conditions outside Contractor's original scope shall be extra.
If Client requests the use, installation, reinstallation, integration, or relocation of owner-furnished or third-party equipment, Contractor makes no warranty as to the compatibility, condition, performance, suitability, or manufacturer support of that equipment. Any troubleshooting, integration, adaptation, or replacement work made necessary by owner-furnished or third-party equipment is outside the original scope unless expressly included.
Contractor warrants that its labor will be performed in a good and workmanlike manner consistent with ordinary industry standards for one (1) year from substantial completion of Contractor's labor for the applicable scope, unless a different warranty period is stated in writing. This warranty does not cover normal wear and tear; misuse, abuse, neglect, or unauthorized alteration; damage caused by others; failures of owner-furnished or third-party products; internet, network, utility, software, or firmware issues outside Contractor's scope; or environmental conditions, water intrusion, pests, power surges, or acts of God.
Except for the express labor warranty stated above, Contractor disclaims all other warranties, express or implied, including any implied warranties of merchantability or fitness for a particular purpose, to the maximum extent permitted by law.
To the maximum extent permitted by law, Contractor shall not be liable for any indirect, incidental, special, exemplary, or consequential damages, including loss of use, loss of data, loss of revenue, loss of profits, business interruption, or delay damages. To the maximum extent permitted by law, Contractor's aggregate liability arising out of or relating to the Work shall not exceed the amount actually paid to Contractor for the specific scope of Work giving rise to the claim.
Client shall disclose any known hazardous, unsafe, or special conditions at the site. Contractor may stop work immediately if unsafe, unlawful, or hazardous conditions are encountered. Client remains responsible for site conditions not created by Contractor.
Client shall: provide accurate project information; provide timely decisions and approvals; coordinate with property management, landlords, occupants, vendors, and other trades as needed; secure valuables and sensitive contents; keep children, pets, and unauthorized persons clear of active work areas; and ensure any required owner, landlord, HOA, or building approvals are obtained unless expressly assigned to Contractor.
Contractor may photograph, video record, and otherwise document the project site, existing conditions, work in progress, and completed Work for internal records, quality control, training, warranty administration, insurance, legal documentation, portfolio use, website content, social media, advertising, and other lawful business and marketing purposes. Unless Client expressly objects in writing before or during the project, Client grants Contractor permission to use photographs and video of the Work for those purposes. Contractor will use reasonable discretion to avoid publicly disclosing sensitive personal information, confidential business information, or security-sensitive details.
Contractor may suspend or terminate performance if: required payments are not made; site conditions are unsafe; access is denied; Client directs work in an unsafe or unlawful manner; the project is materially changed without agreement; or Contractor is prevented from performing for reasons outside its reasonable control. Client remains responsible for payment for Work performed, materials ordered, time reserved, mobilization, demobilization, cancellation costs, and other project-specific costs incurred through the effective date of suspension or termination.
To the extent permitted by law, Contractor reserves all rights and remedies to recover unpaid amounts, including suspension of Work, collection efforts, attorneys' fees where recoverable by law or contract, and any available mechanic's lien, stop notice, bond, or similar statutory remedy.
To the fullest extent permitted by law, Client shall defend, indemnify, and hold harmless Contractor and its officers, employees, and agents from third-party claims, damages, losses, liabilities, and expenses, including reasonable attorneys' fees, to the extent arising out of Client's negligence or willful misconduct; site conditions not caused by Contractor; inaccurate information or owner-furnished equipment supplied by Client; or acts or omissions of Client or third parties not under Contractor's control. Neither party is obligated to indemnify the other for that other party's sole negligence or willful misconduct.
Unless otherwise stated in a separate signed agreement, the laws of the state where the Work is performed shall govern the parties' relationship. Venue for any dispute shall lie in the county where the Work was performed or where Contractor's principal place of business is located, to the extent permitted by law.
If any portion of these Terms & Conditions is held invalid or unenforceable, the remainder shall remain in effect to the fullest extent permitted by law. A waiver of any breach shall not be deemed a waiver of any other or future breach. These Terms & Conditions, together with the accepted quotation, proposal, work order, invoice, project agreement, and approved Change Orders, constitute the entire agreement between the parties for the applicable Work, except where state law requires supplemental notices or forms.
The following additional terms apply to residential projects.
Client acknowledges that residential work may occur in an occupied home. Client shall secure pets, children, valuables, firearms, medication, fragile items, and restricted areas before work begins.
Residential installation, repair, low-voltage, AV, networking, security, and related work may involve reasonable incidental impact to drywall, paint, texture, trim, insulation, flooring transitions, attic access points, crawlspaces, cabinetry, or similar finishes. Unless expressly included, finish repair and cosmetic restoration are excluded.
Contractor is not responsible for concealed framing, old or brittle finishes, abandoned cabling, inaccessible pathways, prior unpermitted work, overloaded circuits, outdated electrical systems, or other pre-existing conditions discovered during residential work.
Residential appointment times are estimated arrival windows, not guaranteed exact start times, particularly for service calls, troubleshooting, and field conditions that vary from job to job.
Client shall ensure reasonable parking, access, utility availability, and decision-maker availability during the scheduled work window.
The following additional terms apply to commercial, office, retail, hospitality, industrial, mixed-use, tenant-improvement, landlord, and property-managed projects.
Unless expressly included in writing, Client is responsible for landlord approvals, tenant approvals, building access, certificates of insurance, badging, escort requirements, security clearances, elevator reservations, loading dock reservations, parking coordination, after-hours approvals, fire alarm coordination, utility shutdown coordination, and required building vendors.
Contractor is not responsible for delays, added costs, or inefficiencies caused by other trades, general contractor sequencing, owner vendors, IT vendors, internet carriers, electricians, framers, millwork installers, furniture installers, AV vendors, access control vendors, security vendors, or building management.
Unless expressly stated, Contractor does not assume responsibility for business interruption, loss of productivity, lost data, tenant disruption, or lost revenue associated with the Work.
If Contractor performs Work based on plans, drawings, or specifications supplied by Client or others, Contractor may rely on those materials without independently verifying their technical sufficiency unless expressly engaged to do so.
Commercial work in data rooms, kitchens, medical spaces, warehouse environments, shared tenant spaces, rooftops, active offices, and similar spaces may require special coordination, shutdowns, escorts, PPE, or after-hours scheduling. Unless expressly included, such requirements are extra.
The following additional terms apply to California projects.
For California residential home-improvement work, these website Terms & Conditions are not intended to replace any written home-improvement contract, notice of cancellation, mechanics-lien warning, or other disclosure required by California law.
For California residential home-improvement projects, any down payment will not exceed $1,000 or 10% of the contract price, whichever is less, excluding permitted exceptions under applicable law.
For California residential home-improvement projects, change orders will be documented and handled in the manner required by the applicable contract and California law.
Nothing in these Terms & Conditions is intended to require indemnity or defense obligations beyond what is enforceable under California law.
The following additional terms apply to Colorado projects.
Colorado property owners are advised that contractors, subcontractors, vendors, and suppliers who provide labor or materials for a project may have mechanic's lien rights if not paid in full.
For Colorado residential construction matters, nothing in these Terms & Conditions is intended to waive or limit rights or remedies in a manner prohibited by Colorado law.
Any deposit, advance payment, or prepayment received for Colorado work shall be applied to the project price and reflected in the applicable invoicing and payment records.